Knowledge Management & Social Networking Software and Services | AskMe - Realcom

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How can I deliver value quickly?


		Sample Tools in AskMe's Methodology

			Value Assessment Framework
			Pre-population Strategy Guide
			Business Process Mapping Guidelines
			Taxonomy Creation Methodology
			Integration Guidelines
			Pre-installation Checklist
			Success Metric Development Framework
			Business Case and ROI Framework

Rapid time-to-value is a key metric to project success. By pre-populating your Employee Knowledge Network (EKN) with valuable content, and making that content easily accessible, you will ensure that employees derive immediate benefit from the system. Based on extensive customer experience, AskMe has developed tactics to help organizations easily gather this type of content, or create it if it does not already exist. Furthermore, AskMe consultants will work closely with you to create the most sensible taxonomy to organize and deliver the content.

Taxonomy Creation Methodology - An effective EKN requires an easy-to-browse yet comprehensive category hierarchy. Creating such a hierarchy (or taxonomy) for EKNs is a unique challenge, as it needs to categorize not only documents and content, but employee expertise as well. AskMe consultants facilitate this process by leveraging our Taxonomy Creation Methodology, which has been designed specifically for EKNs. This methodology critically analyzes variables such as organizational structure, existing knowledge sources, and employee behaviors to develop a complete and logical classification scheme. This methodology has helped AskMe customers to create robust, enterprise-grade taxonomies that have been deployed to tens of thousands of employees.

A comprehensive yet intuitive EKN taxonomy

Pre-population Strategy - After a taxonomy has been developed, the next step is to pre-populate the category hierarchy with relevant expertise profiles, FAQs, Best Practices, and documents. AskMe consultants will work with you to analyze your existing knowledge repositories to determine what content will be valuable and the most effective way to add it to the EKN. We then gather employee profiles and FAQs, using tactics such as running a customized profile utility, leveraging AskMe's auto-profiling engine, or conducting expert orientation sessions. AskMe customers have used these tactics to rapidly pre-populate thousands of expertise profiles on the system prior to launch.

Select the question below to see how AskMe Professional Services can help you address the challenge: