Knowledge Management & Social Networking Software and Services | AskMe - Realcom

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AskMe Enterprise AskMe for SharePoint Auto-Profiling Technology Services

Case Study
Tapping into the knowledge of your employees can present a challenge to large, geographically dispersed enterprises. See how Proctor & Gamble transformed departmental experts into tangible information resources across their enterprise.

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Customer Testimonial

"AskMe has truly been a worthwhile investment for us. With its unique ability to find experts across the organizations to provide solutions and promote idea generation, it has taken innovation to greater level."

Alberto Paredes-Diaz
Head of Global Medical Affairs
Novartis Consumer Health, Inc.

AskMe for SharePoint

Enterprise Social Networking for Your SharePoint Portal

Having already invested resources to deploy the Microsoft Office SharePoint Server platform in your organization, you know the value of storing, managing and sharing information. Whether your challenges revolve around better serving customers, getting products to market faster or facilitating innovation inside your enterprise, it's all about leveraging information so that your knowledge workers can execute.

That's why AskMe for SharePoint was developed. It's enterprise knowledge networking environment lets you take information to the next level and truly knowledge-enable your enterprise.

While your current SharePoint implementation may provide access to business information, how well does it connect people, teams, ideas and knowledge to the processes and workflows that actually get work accomplished? The AskMe for SharePoint knowledge networking environment lets you take information to the next level and truly knowledge-enable your enterprise...and get work done.

Plug Into the Knowledge Sharing Power of SharePoint

AskMe for SharePoint complements your existing SharePoint portal by adding an integrated set of tools and capabilities that extend the value of your enterprise information. It allows your organization to harness the value of knowledge communities, better leverage subject matter expertise and facilitate tighter collaboration. And with tools for implementing expertise profiles and communities of practice (CoP's), AskMe for SharePoint's knowledge management discipline enhances the value of your SharePoint collaboration environment...all from within the SharePoint interface itself.

Where Are the Breaks in Your Information Value Chain?

If you can't leverage your organization's information, you can't monetize it. Capturing valuable information from expert internal sources, housing it in a structure that allows for relevance-based access and having the ability to apply it to discrete problems makes that information truly actionable-not simply a collection of data. And it helps your knowledge workers and teams collaborate and execute.

	Numerous TeamSites creating knowledge silos? AskMe CoP's create a focal point where people with similar interests and disciplines can share knowledge and collaborate outside of TeamSite boundaries. When linked with feeds, your CoP's enable efficient knowledge sharing and re-use across multiple TeamSites.
	Information structure making it difficult to locate and apply the right expertise to specific problems? AskMe's Structured Q & A makes information actionable. It's a sophisticated approach that solves business-critical problems by leveraging relevant expertise and knowledge across the organization and linking it to existing business processes and workflows. This reduces time spent on searching and browsing within SharePoint. AskMe's Expertise Location and Advanced Search employs a federated and natural-language search engine to enable users to find the right expertise for a given problem. This allows for faster problem solving through information re-use and the appropriate leveraging of the right expert knowledge. AskMe for SharePoint also enables you to capture the ratings and ROI of specific knowledge exchanges.
	Low adoption of the platform limiting it's value? AskMe's comprehensive analytics provide a real-time view of usage patterns, adoption rates and information flows, to allow you to pinpoint adoption challenges and document ROI.
	MySite profiles lack expertise profile templates and are cumbersome to keep current? AskMe extends MySite profiles with profile templates that provide several additional profile attributes, such as technical competency, areas of expertise, training level, related patents, etc. This not only gets users to the right expertise when they need it, but it also lets you capture tacit knowledge from your best experts in order to more easily train new knowledge workers. Auto Profiling dynamically creates an inferred expertise profile from the use patterns and contributed content of users.
	SharePoint not helping to identify, capture and share best practices? AskMe provides easy-to-use tools for users to streamline processes for areas such as nomination of discussions and documentation of ideas, knowledge content and expertise as shared best practices.
	Can't easily integrate infrastructure such as email, portals, directories and line-of-business applications? Business Rules & Workflow integration enables organizations to transform knowledge flows and implement rules such as approvals for sensitive information, automatic escalation, notifications, etc.
	Can't document ROI associated with knowledge sharing across projects and initiatives? AskMe for SharePoint includes a comprehensive suite of analytics that enable your organization to monitor usage/value delivered, and manage system and user settings.

Click here to download AskMe for SharePoint product brochure.