With Q&A via email, users can ask questions, perform searches, and reply to questions through e-mail. AskMe automatically routes the questions to right experts and captures the email responses into a knowledgebase.

Auto-answer
The system automatically associates every new question to related knowledge articles in the knowledgebase. The system then recommends these associated answers both to the user who posted the question as well as to the experts receiving the question thereby encouraging knowledge re-use.

Value measurement
This feedback loop enables organizations to measure, on a conversation by conversation basis, the direct impact the system has on the business. At the end of each solution, users can quantifiably detail how the solution helped them, for example, whether it helped save time, earn money, reduce project cycle time, etc. The Value Measurement engine captures this feedback and creates detailed reports that analyze business impact.

The Customizable Feedback Loop enables knowledge seekers to quantifiably detail how a response helped them do their jobs better

Deep E-mail Integration Deep integration with e-mail ensures that the application conforms to employee behaviors, thereby driving usage.
	Ability to post questions on AskMe Enterprise directly from e-mail
	Ability to search content from AskMe directly from e-mail
	All responses and subscriptions sent to user's email
Instant Messenger Instant Messenger facilitates real-time interaction of employees.  The resulting exchange is automatically captured, and after optional editing, is saved in the knowledgebase for future use.
	Allows employees to get immediate and real-time answers from other employees in the organization
	Automatically captures the exchange in the knowledgebase
Personal Favorites
Personal Favorites allow employees to customize their experience by adding one-step links to their favorite experts and communities.
	Provides employees with a single-click access to favorite content.
	Employees can be informed via e-mail when important knowledge is added to their favorite communities or added by their favorite experts.
Answer Forwarding Answer Forwarding enables employees to easily share answers, resources, and other relevant information with their colleagues.
	Enables employees to forward resources to other interested individuals
	Encourages rapid usage and adoption among those that receive forwarded resources
Anonymous Questions Reluctance to display lack of knowledge in a subject area is a major cause of poor execution in organizations.  Anonymous Questions is an elegant solution that allows employees to ask questions without revealing their identity.
	Improves execution by overcoming employees' reluctance to ask certain questions.
	Enables an open and honest exchange of information.
Private Exchanges Certain exchanges among employees, such as business-confidential revenue projections, should not be made available to the general employee pool. Private Exchanges allow an employee or the subject-matter-expert to mark a conversation as private, and prevent access to it.  Private conversations can only be viewed by the original participants.
	The private feature enables the expertise network to cover sensitive information.
	Employees can use the system to receive any type of answers, and the confidentiality of the content is preserved.
High Priority
A Knowledge Seeker can mark a question as High Priority.  The question and the e-mail the Knowledge Provider receives are marked with a High Priority icon.
	Helps Knowledge Providers prioritize the questions they receive.
	Enables Knowledge Seekers to get critical answers faster.
Personal Message Center The Personal Message Center is a dashboard where Knowledge Seekers can keep track of the knowledge they share and receive through AskMe Enterprise.
	Provides a centralized interface for Knowledge Seekers to manage their interactions.
	Extremely easy to use interface that requires no training
Browse Answers With Browse Answers, Knowledge Seekers can review the questions and answers that have been captured in specific communities.
	Enables passive Knowledge Seekers ("knowledge absorbers") to learn from interactions through natural method of browsing content
	Increases adoption and ongoing usage by providing value to users who do not necessarily want to proactively ask questions.