Knowledge Management & Social Networking Software and Services | AskMe - Realcom

Products

Knowledge Communities

Creates a focal point that enables employees with common interest to collaborate and exchange knowledge. It provides extensive tools to build and foster adoption of a community of practice (CoP).

More and more organizations are realizing that their best ideas and innovations are resulting from situations where employees connect across disciplines and across organizational barriers. While the benefits are clear, actively driving more cross-boundary connections has proven to be difficult.

AskMe Enterprise's Community Services provide a comprehensive set of tools to foster and manage vibrant cross-boundary communities of practice. These include one-stop community pages where employees can interact and share ideas with people who share an interest in their discipline, features such as subscriptions and incentives that drive community usage, and community management capabilities that enable COP leaders to oversee communities, set permissions and security, and drive activity.

Core to Champion Services are Community Pages where employees can interact and share ideas with employees across the organization who share an interest in the same discipline.


Community Pages Community pages for each discipline where users can browse relevant people, answers, and documents as well as participate in threaded discussions with community members.
	Central resource depot for all information related to a particular subject area
	Fosters community wide discussions and cross-boundary knowledge sharing

Community Vibrancy Tools Community vibrancy tools help ensure that the community is active and frequently leveraged.
	Ability for COP leaders to highlight top content and people
	Subscription services to enable members to stay abreast of new developments


Permission Management Tools These tools enable community champions to restrict employee access to certain communities and to control who can sign up as subject-matter-expert in their communities.

	Enables community champions to restrict membership and access
	Allows an easy mechanism to control employee sign-up as subject-matter-experts

Customizable Community Reports Community reports provide champions with on-demand statistics about their communities including number of members, number of subject-matter-experts, number of questions asked, top contributors, and other important statistics.
	Provide an efficient means of identifying and recognizing top contributors.
	Enable champions to spot hot-topics and other important trends in their communities.