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Community and System Administration | |||||
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Comprehensive suite of dashboards and tools to manage communities as well as administer system.Successful system implementations require active engagement of communities and community champions. AskMe provides community champions with a complete suite of tools to manage health of the community with minimal effort. The system administration toolkit provides tools to manage users, permissions, communities and monitor system health. Community dashboard The community dashboard enables champions or community leaders to monitor community health, implement tactics to improve usage and adoption as well as access all the different tools from a single location. The community dashboard can be easily customized by the organization based on their implementation strategy. Reporting and Analytics The system provides several detailed reports to track user activity, knowledge discovery, knowledge creation, knowledge re-use and community usage. The reports provide in-depth data of historical trends and comparison between different user groups. Additionally organizations can mine the data to analyze knowledge gaps, employee networking habits etc. User and Permission Management The system provides tools to add/remove/manage users and their associated roles and access rights on the system. The permission management tools allow for setting access rights and access rules based on per community, per user and per individual knowledge article.
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