Knowledge Management & Social Networking Software and Services | AskMe - Realcom

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Business Value and ROI AskMe and Web 2.0

Business Value and ROI

Overview
Our approach is to quantify and prove business value at each phase of the project implementation. AskMe products have novel methods to capture business value from every transaction on the system and it summarizes the overall business value through ROI dashboards.

Measurable Value
Our customers use the value measurement tools and capabilities available within the AskMe products to measure business value. Our deployment methodology embeds value measurement and ROI analysis within the implementation process. Some of the measurable value indicators include:

	Actual impact on project cost and cycle times
	Productivity improvements gained through elimination of redundant efforts, procurement of redundant equipment etc.
	Reduced time and cost of employee training
	Documented cases of problem avoidance

Strategic Value
In addition to measurable value, our products and services enable organizations to better integrate employees in a distributed organization and solidify the strategic direction of the company:

	Exploit synergies across business divisions / groups
	Create a "customer focused" organization through reverse knowledge flow from customers and junior employees to management
	Increase innovation through cross-pollination of ideas
	Build corporate memory and prevent knowledge erosion

Customer Examples:

	P&G case study of how their R&D organization saved hundreds of person-years of research effort
	PTC case study of savings within their services organization through re-use of knowledge
	Large aerospace company discussing savings in modeling and simulation efforts
	Novartis case study of developing a knowledgebase to capture research knowledge