San Jose, CA - Nov 17, 2009 - Realcom, a leading provider of enterprise software applications that enable organizations to capture and leverage information, knowledge and expertise, is covering their latest release of the popular AskMe KM platform this week at KMWorld 2009 in San Jose. Also on tap at the KMWorld conference, an AskMe customer case study overview of the AskMe platform, in action, showing KM best practices and ROI in an enterprise customer relying on AskMe Enterprise as their knowledge management solution of choice.

Released in October, AskMe Enterprise 9 delivers tools and functionality allowing organizations to easily deploy enterprise social software environments that deliver measurable ROI. "E9" also includes new tools for managing information flows between communities, enhanced email publishing features, and additional analytics and dashboarding for optimizing KM adoption.

"Our ten years of experience in the knowledge management and knowledge sharing market has produced, in Enterprise 9, a solution that addresses several barriers to adoption when it comes to leveraging the enterprise 2.0 model for knowledge sharing and knowledge management", said Steve Hanson, Vice President, Realcom-US. "Enterprise 9 has been well-received, since it allows organizations to more-easily deploy, manage and optimize knowledge networking in their organizations . In today's challenging business environment, operational effectiveness is key. With the release of E9, not only can our customers get up to speed quickly and implement enterprise 2.0 technologies, but they also have the tools and analytics to ensure that they're getting the real ROI they expected", added Hanson.

KMWorld's "KM Practices and Processes" Track, on Tuesday, the 17th, will include an in-depth discussion of the implementation of AskMe Enterprise at Pratt & Whitney Rocketdyne. Kiho Sohn, Chief Knowledge Officer at Pratt & Whitney Rocketdyne, will demonstrate the ways in which AskMe Enterprise enables them to speed innovation and better leverage enterprise knowledge.

AskMe Enterprise 9, the standalone KM solution in Realcom's knowledge management product portfolio, is available through Realcom's direct sales channel. The other Realcom KM offering, AskMe for SharePoint, optimizes customers' Microsoft SharePoint environments for knowledge sharing. Both solutions provide robust communities, structured search tools, easy-to-use expertise queries to find relevant information residing with internal experts, and functionality for capturing and syndicating best practices to connect knowledge workers and teams to the right information at the right time.

About Realcom

As a leading supplier of Enterprise Social Networking solutions, Realcom and its AskMe products provide the framework, tools and related professional services that allow organizations employing knowledge workers in a team-based environment to implement and optimize knowledge networks more effectively - making internal information, knowledge, and expertise actionable.

The AskMe enterprise knowledge networking platform complements existing IT infrastructures and business processes. It provides the conduits for connecting knowledge workers to relevant subject matter expertise, and delivers comprehensive analytics that document ROI and increase adoption; thus enabling organizations to effectively build customer loyalty, speed the pace of internal innovation and meet time-to-market pressures.

An international company with offices in Tokyo, Seattle and Pune, India, Realcom's AskMe solutions have enabled customers such as Mitsubishi, Novartis, Sony, Bank of Tokyo and PTC to streamline their knowledge management practices and make organization-wide information and expertise both visible and actionable.

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